Privacy Policy

PLANO LUBE & AUTO REPAIR PRIVACY NOTICE


Effective Date: July 1, 2023 

1. INTRODUCTION

This Privacy Notice (“Notice”) describes how Valvoline and its subsidiaries and affiliates (collectively, “Valvoline”, “we”, “us”, or “our”) collects, uses, stores, shares, sells, deletes, or otherwise processes your personal information. At Valvoline we believe that it all starts with people, which is why we take the job of protecting personal information seriously. Valvoline brings “Hands-On-Expertise” and the industries best service model as a provider of instant oil changes. We work as part of a team, geared to enable our corporate stores, franchisees, and business partners to have the resources necessary to ensure safety and customer satisfaction, while saving our customers time and money.

The privacy and protection of Personal Information is important to Valvoline. This Privacy Notice can change over time. The changes we make to the Privacy Notice will become effective upon posting.

PLEASE READ THIS NOTICE CAREFULLY. BY ACCESSING AND/OR USING OUR ONLINE SERVICES, SERVICES, OR BY COMMUNICATING WITH US IN ANY MANNER, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTOOD THIS NOTICE.

By accessing or using our products and services, you agree to this Notice. The date the Notice was last revised is identified at the top of the page. You are responsible for

2.    WHEN DOES THIS PRIVACY NOTICE APPLY?

This Notice applies to Personal Information we process (i.e., collect, use, store, share, delete, etc.) from or about you:

a. when you access and use our websites, mobile applications, and other Online Services (“Online Services”);

b. when you use or interact with us or our products and services offline (“Services”);

c. when you communicate with us in any manner, including by social media, reviewing our products and services, email, chat, telephone, and/or in person (‘Communications”);

d. from third parties, when disclosed by the third party and processed by us; and

e. when you seek employment or are employed by Valvoline (“employment”).

3. TO WHOM DOES THIS PRIVACY NOTICE APPLY?

This Notice applies to the processing (including collecting, storing, accessing, using, transferring, sharing, disclosing, and deleting) of Personal Information by Valvoline of:

• Visitors and users of Valvoline websites and mobile applications;

• Users of Valvoline services and products;

• Users of our communication platforms;

• Customers and prospective customers and their respective representatives;

• Business partners and their representatives;

• Franchisees and their representatives and employees;

• Suppliers who provide any services or products to Valvoline and their representatives;

• Employees and Contractors of Valvoline;

• Job applicants seeking to hold employment at Valvoline;

• Subscribers to Valvoline’s publications, newsletters, and social media;

• Visitors to Valvoline offices and facilities; and

• Individuals who otherwise interact with Valvoline in person, in writing, or through a third party.

This Notice does not apply to information you provide to third parties including websites, application, and any other third-party interactions which are not held or controlled by Valvoline. When interacting with our Online Services, you may be able to link or connect with non-Valvoline websites, services, social media networks, applications, or other third-party features. Interacting with or enabling these features may lead to other third parties having access to or processing your Personal Information. Valvoline does not have any control over, nor do we endorse, these third-party features and we are not responsible for the privacy or security of any information you provide to any third-party which may be associated with or accessible through a Valvoline owned product, platform, or service. We encourage you to review the privacy policies of these third parties before using these features.

Scroll to Top